Last updated: March 27, 2026
By accessing and using Velamind's website and services at velamind.io, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, clients, and users of our website and services.
Velamind provides custom AI agent development, automation workflows, and related consulting services for businesses. Our services include but are not limited to:
The specific scope of services for each client is defined in their individual service agreement.
We operate on a performance-based model. You only pay when you see real results. Specific terms are outlined in your individual service agreement.
All fees, payment schedules, and performance metrics are agreed upon before work begins. Unless otherwise stated in your service agreement, invoices are due within 14 days of issuance.
AI agents and custom automation workflows built for clients remain the property of the client after full payment. This includes all custom code, configurations, trained models, and documentation created specifically for your project.
Velamind retains the right to use general knowledge, techniques, and non-client-specific tools developed during the engagement. We may reference the client relationship in our portfolio unless the client requests otherwise in writing.
We keep all client data strictly confidential. Velamind will not disclose, share, or sell any proprietary business information, customer data, or operational details shared with us during the course of our engagement.
This obligation extends to all Velamind team members and any subcontractors involved in delivering services. Confidentiality obligations survive the termination of the service agreement.
Velamind provides its services on an "as is" basis and makes no warranties, express or implied, regarding the results achievable through AI automation. While we strive for the best possible outcomes, we cannot guarantee specific revenue increases, conversion rates, or business results.
To the maximum extent permitted by law, Velamind shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our services. Our total liability shall not exceed the total fees paid by the client in the 12 months preceding the claim.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Kuwait. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Kuwait.
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Your continued use of our services after any modifications constitutes acceptance of the updated terms. We encourage you to review this page periodically.
If you have any questions about these Terms and Conditions, please contact us:
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